Terms & Conditions

Introduction

These Terms and Conditions govern your use of the altitudalai website and adventure travel coordination services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully.

1. Definitions

• "Service" refers to adventure travel coordination services provided by altitudalai
• "User" means any person accessing our website or using our services
• "Content" includes all text, images, and materials on our website
• "We/Us/Our" refers to altitudalai
• "Agreement" means these Terms and Conditions

2. Use of Services

• Services are provided for personal adventure travel coordination
• Users must be at least 18 years old or have parental consent
• Users are responsible for maintaining account confidentiality
• Accurate and complete information must be provided
• Users must disclose relevant medical conditions and fitness levels

3. Prohibited Activities

Users may not:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful or malicious code
• Attempt unauthorized access to systems
• Engage in fraudulent activities
• Use automated systems without permission
• Resell services without authorization

4. Service Terms

• Service delivery timelines vary by destination complexity
• Payment terms: Initial deposit required to secure reservations
• Balance payments due 90-120 days before departure
• Cancellation policy: Varies by service and booking timing
• Weather and safety considerations may require itinerary adjustments

5. Intellectual Property

• All content remains property of altitudalai
• Limited license granted for personal, non-commercial use
• No reproduction without written permission
• Trademark and copyright notices must be preserved

6. Disclaimers and Limitations

• Services provided "as is" without warranties
• Adventure travel involves inherent risks
• Limitation of liability to service fees paid
• No liability for indirect or consequential damages
• Force majeure events exempt from liability
• Travel insurance strongly recommended

7. Dispute Resolution

• Initial attempt at informal resolution (30 days)
• Mediation as second step if needed
• Binding arbitration if necessary
• Jurisdiction: Singapore
• Applicable law: Singapore law

8. Termination

Either party may terminate this agreement:

• With 30 days written notice
• Immediately for material breach
• For violation of prohibited uses

Upon termination:

• Access to services will be discontinued
• Outstanding payments remain due
• Certain provisions survive termination

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website. Continued use of services after changes constitutes acceptance of modified Terms.

10. General Provisions

• Entire agreement between parties
• Severability: Invalid provisions don't affect remainder
• No waiver unless in writing
• Assignment requires written consent
• Notices sent to registered email addresses

Contact Information

For questions about these Terms, contact us at: